Frequently Asked Questions

Q. When will my order arrive?

A. For orders that qualify for Free Shipping your order typically arrives 4 to 6 business days from the time the order was placed. If you purchase expedited shipping, Shipping arrives in 1-2 business days for orders placed before 3pm EST 

Q. Do you provide International delivery?

A. No. We currently only ship to the United States.

Q. How do I return an item?

A. If you wish to return an item please contact us at info@peketin.com

Q. What is your returns policy?

A. We accept returns for unused merchandise in its original condition at time of purchase. We offer a full refund (with the exception of shipping expenses associated with the order) if they are returned in their original condition within 30 days of purchase.

Q. How do I track my order?

A. As soon as we ship your order, we send you an email with all of your tracking information.

Q. Can I cancel or change my order?

A. For any cancellations or changes contact us at info@peketin.com

Q. The item I want is sold out. How will I know when it is back in stock?

Sign up for our newsletter to be among the first to know when out-of-stock items are available again. Simply enter your email address at the bottom of the page and click “subscribe now”. 

 

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